Privacy Policy

Effective Date: August 24, 2025

Owned and Operated by: Hang 10 LLC, a Wyoming Limited Liability Company

Overview

Friend To Listen, owned and operated by Hang 10 LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our AI-powered conversational platform. By using this Service, you agree to the practices described in this Policy.

Information We Collect

When you use the Service, the AI processes the text or voice input you provide in real time to generate responses. The Service also uses automated AI-based monitoring to detect potential mentions of self-harm, harm to others, or abuse to provide safety alerts. If you make a purchase or subscribe, we collect basic payment details, which are processed through secure third-party payment providers such as Stripe or PayPal. We may also collect limited technical data, such as device type, session duration, and general usage statistics, to help maintain and improve the Service.

What We Do Not Collect

Friend To Listen does not record, save, or store the content of your conversations beyond real-time processing. We do not require your full name, address, or personal identifying information to use the Service unless you voluntarily provide it during payment for subscriptions. We do not sell, rent, or share user data with third parties for advertising or marketing purposes.

How We Use Information

We use information solely to provide and maintain the Service, detect and respond to mentions of self-harm, harm to others, or abuse in real time, improve AI models and user experience using anonymized and non-identifiable session data, and process payments securely for paid sessions or subscriptions.

Safety Alerts

If the AI detects content suggesting self-harm, harm to others, or abuse, the session will be flagged and automatically terminated, and you will be redirected to crisis or emergency resources. This process is fully automated, and no human reviews your conversation unless required by law or to comply with safety protocols.

Legal Compliance

Hang 10 LLC may disclose limited session or account information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect against liability, or safeguard the rights, safety, or property of any individual.

Data Security

We use industry-standard encryption and secure servers to protect session and payment data. While we take all reasonable precautions, no system is completely secure. By using the Service, you acknowledge and accept the inherent risks associated with transmitting data over the Internet.

Your Rights

You may request deletion of any payment or account data associated with your subscription at any time by contacting us at [email protected]. Since conversations are not stored, we cannot provide or delete historical session transcripts.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to request information about the categories of personal data collected, the purpose for collection, and whether data is shared with third parties. You may also request deletion of your personal data. Friend To Listen does not sell personal information to third parties. If our policies change in the future to allow data monetization, California residents will have the right to opt out at any time by selecting the “Do Not Sell My Personal Information” link that will be made available on our website. To make a CCPA request or exercise your privacy rights, contact us at [email protected]. We will verify your identity before processing your request in accordance with California law.

Age Restrictions

The Service is intended for users 18 years of age or older. Minors may only use the Service with the express consent of a parent or legal guardian. By using the Service, you represent and warrant that you meet these age requirements.

Changes to This Privacy Policy

Hang 10 LLC reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the Service after any changes constitutes acceptance of the updated Policy.

Contact Us

For questions regarding this Privacy Policy or to exercise your privacy rights, please contact:
Hang 10 LLC
[email protected]